Privacy Policy

1. Information We Collect

1.1 Information You Provide

• Contact Information: Name, email address, phone number when you fill out our contact form or reach out via WhatsApp.
• Order Details: Product selections, shipping address, and payment information when you place an order.
• Communications: Messages you send us through our contact form, email, or WhatsApp.

1.2 Information Automatically Collected

• Usage Data: Pages visited, time spent on site, and browsing patterns.
• Device Information: Browser type, device type, operating system, and IP address.
• Cookies: We use cookies to enhance your browsing experience and remember your preferences.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To process and fulfill your orders
• To communicate with you regarding your orders and inquiries
• To provide customer support via WhatsApp, email, or phone
• To improve our website and services
• To send promotional emails (only with your consent)
• To comply with legal obligations

3. Data Sharing and Third Parties

We do not sell your personal information to third parties. We may share your data only in the following circumstances:

• Shipping Partners: To deliver your orders, we share necessary shipping details with our logistics partners.
• Payment Processors: Payment information is handled securely by trusted third-party payment processors.
• Legal Requirements: When required by law or to protect our legal rights.

4. Data Security

We implement industry-standard security measures to protect your personal information, including:

• SSL encryption for data transmission
• Secure storage of customer information
• Regular security audits and updates
• Restricted access to personal data

5. Cookies Policy

Our website uses cookies to:

• Remember your preferences and settings
• Understand how you use our website
• Improve user experience and functionality
• Enable certain features of the website

You can control cookies through your browser settings. Disabling cookies may affect the functionality of the website.

6. Your Rights

Under applicable data protection laws, you have the following rights:

• Access: Request a copy of the personal data we hold about you
• Correction: Request correction of inaccurate or incomplete data
• Deletion: Request deletion of your personal data
• Objection: Object to the processing of your personal data
• Portability: Request transfer of your data to another service

To exercise any of these rights, please contact us at privacy@kechvintage.com

7. Children's Privacy

Our website is not intended for children under the age of 16. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected data from a child, we will take steps to delete it.

8. International Data Transfers

As we ship worldwide, your data may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

• Email: privacy@kechvintage.com
• WhatsApp: +212 660 584 546
• Address: Medina of Marrakech, Morocco